1 May 2023 | Noor Khan

Digital transformation is the process of modernizing and digitating business processes with technology that can offer a plethora of benefits including reducing long-term costs, improving productivity and streamlining processes. Despite the benefits, research by McKinsey & Company has found that around 70% of digital transformation projects fail, largely down to employee resistance. If you are looking at digital transformation, then ensure your employees are on board.
In this article, we will look at what drives digital transformation and whether now is the time for you to get started.
Saving costs
According to McKinsey & Company, costs can be cut up to 90% by digesting information-intensive processes. Saving long-term costs is one of the biggest reasons to drive digital transformation and they can be done in several ways including:
Remaining competitive
In today's highly competitive environment businesses must invest in remaining competitive. Investing in technology can help you get ahead of the game, whether that is to recruit the right staff, offer improved offerings to end clients, or improve customer service.
Becoming agile
Becoming agile and being able to react to market changes and evolving consumer demands will separate the businesses that will succeed and thrive and those that may get left behind. It is undeniable that technology can help you do that. Especially if you are investing in data solutions, which can help you garner rich insights for powerful decision-making.
Improving productivity and morale
If you are staff are working with outdated systems, it can significantly morale and productivity. To build high-performing teams, they need to have the right tools to succeed. In investing in digital transformation for internal processes, you can help your staff focus on high-value work to maximise results.
There are a number of reasons why businesses may be hesitant to invest in digital transformation and the following are some of them:
Employee resistance
As mentioned beginning of this article, employee buying is essential for your digital transformation projects to be a success. To this, make sure you are communicating with your team, understanding their views and perspective and working together for better outcomes. If you invest time and resources in building technology, but your teams are resistant to using it, it defeats the objective.
Investment costs
The initial investment costs may be one of the biggest reasons businesses do not make the leap for digitizing their processes. However, digital transformation does not have to be one massive project. It can be and should be broken down into manageable projects to bring your whole organisation together to embrace change.
Time and resources required
With the focus on building and growing a business, sometimes it can be difficult to spare the time and resources required to adopt digital transformation. Digital transformation does not only require cost, it will require time and resources whether that is through training staff, customers or users or facing downtime.
As you have read, there are considerable benefits and some challenges you may face with digital transformation. However, how do you know if it is the right time to take the leap? Exploring these questions may help.
Ardent has been helping organisations across the globe embrace technology to reap the rewards for over 15 years. Our highly skilled software and data engineers, proficient in world-leading technologies wield cutting-edge technologies to build secure, scalable and future-proof solutions. Explore how some of our clients are thriving with digital their processes:
Automating warehouse processes with an intuitive, user-friendly mobile app
Launching a complete recruitment software product to get the job done
Digitising the fine art storage and preservation process to make logistics simple
Get in touch to find out how we can help bring your vision to life or explore our software development services.
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