The Value of Technology to Law Firms

It has long been recognised that legal services providers do not tend to be early adopters of new technology, though according to a recent article written by Joanna Goodman of The Law Society Gazette, the times may well be changing!

The article reported that the past 18 months have seen some dramatic changes in the legal service businesses and their adoption of new technology. These changes appear to be largely due to the liberalisation of the legal services and the fact that the business models of many new market entrants are based on technology that makes their offerings efficient and accessible.

The Co-operative Legal Services and Rocket Lawyer are two examples of firms that, although they are not yet using cloud products, have recognised the value of technology in terms of market positioning and competitive advantage.

Back in 2012 an LITP survey explored the attitudes of different stakeholders in legal technology; possibly surprisingly the survey found that the users – in this case lawyers – were keener on cloud computing than IT directors, who were more risk-aware and perhaps risk-averse.

Legal firms are now taking small steps and seem to be looking at a number of options ranging from extra data storage to individual applications such as email management, through to major software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) outsourcing.

The ‘cloud’ is almost certainly in a better place in terms of risk factors today relative to three years ago so maybe those IT directors really are now ready to take another look.

If you want help, advice or just a chat about developing the technology within your firm please get in touch and see how ardent can make IT easy for you.